Career

Working with Soleica

Please send us your résumé and C.V. to the following address:

Soleica Inc.

4472B Saint-Denis
Montréal, H2J 2L1

Phone (514) 495-0373
Fax (514) 495-6570
Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

IT Analyst / Network Administrator

Description

As a Network Administrator / I.T Analyst, you will be in charged of delivering high-quality technical support to Soleica enterprise customers, to manage IT project from the beginning until the end, to look for new projects, to follow-up with clients and to manage a little team of technicians.

The position is located in Montreal.Frequently travels to North of Quebec are required. The time spent outside Montreal can be more or less long (2 weeks – 1 month) depending on projects and customers inquiries.

Tasks

• Install and maintain Microsoft and Linux FreeBSD servers
• Install and maintain Exchange and Postfix email servers
• Install and manage systems and networks
• Manage backup/restore systems for our clients
• Manage Terminal Servers in a satellite environment for users located all around Quebec
• Develop and implement hardware and software solutions for our customers to answer their needs
• Troubleshoot and escalate issues related to any kind of IT errors
• Support Soleica customers by finding the business critical nature of the problems and delivering support
• Provide feedback and continuously work towards improving support services to ensure a high level of satisfaction from our customers.

Experience and Skills

• Computer related University Degree (Master Degree)
• Very good communication Skills with Clients and with a team (to get the best services)
• Being Fluent in English (writing and speaking)
• Being Fluent in French (writing and speaking)
• Excellent reporting skills in both English and in French
• System Administration/Support experience on MS-Windows 2000/XP/2003 server, Mac   OS X – Exchange 2000/2003/2007 – ISA 2000/2004
• Solid knowledge with Linux FreeBsd
• A solid understanding of Windows Networking, Active Directory, DNS
• Networking: LAN/WAN, routers, gateways and firewalls, VPN
• An understanding of network protocols: TCP/IP, SMB, HTTP, FTP, SMTP and DHCP
• Wireless technologies 802.11, Nexnet, Satellite technologies

For successful operation the candidate will also need to be:

• Have very strong management abilities
• Have exceptional troubleshooting and customer handling skills
• Have strong pedagogy abilities
• Have very good communication skills in French and English
• Have a strong interest in knowing and integrating the Inuit et the Cree Communities. It is an important requirement to accomplish the job.

Advantages

We offer a competitive social security and health care cover.

Apply

If you are interested in this position, please e-mail a resume with a cover letter.

Technical Specialist Canon Copiers and Printers

Description

The Technical Specialist Canon Copiers and Printers will be in charge of…

• troubleshooting copiers, fax devices, printers and scanners,
• troubleshoot general IT issues,
• monitor the delivery of the hardware.

The position is located in Montréal with frequent travels in Nunavik. Possible transfer to Kuujjuaq in summer 2010.

Tasks

• Install and maintain scanners, copiers, printers and other Canon equipment in the Northern Villages of Nunavik,
• Install and repair office systems for our clients,
• Develop infrastructure and software solutions for our clients,
• Steadily interact and support our clients in case of issues.

Experience

• One year
• Bilingual English,
• Excellent skills in report writing,
• Canon Copier Certification appreciated (or experience with other brands such as Minolta, Xerox, HP, Toshiba, Ricoh).

To succeed you will need to

• Have a special interest in learning and discovering Inuit culture.
• Be open minded.
• Be able to resolve various IT issues in order to satisfy our clients.
• Be bilingual in writing.

Candidats

If you are interested in this position, please send us your C.V. and resume to the above email address.